Politique d’expédition

Thank you for shopping with Curve by Nawen. Please review our shipping policy carefully to ensure a smooth delivery experience.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-volume periods or new launches, processing times may be slightly extended.

You will receive a confirmation email once your order has shipped.

Shipping Timeframes

Shipping times are estimates and may vary based on location, carrier, and external factors.

U.S. Orders: Estimated 3–7 business days after shipment
International Orders: Estimated 7–21 business days after shipment

Curve by Nawen is not responsible for delays caused by carriers, customs, weather, or other circumstances beyond our control.

IMPORTANT: ACCURATE SHIPPING ADDRESS REQUIRED

Please ensure that your shipping address is complete and accurate at checkout.

This includes:

Correct street address
Apartment, unit, or suite number (if applicable)
Correct city, state, and ZIP/postal code

⚠️ Orders with missing or incorrect apartment/unit numbers may be delayed, returned, or lost.

Curve by Nawen is not responsible for:

Delays caused by incomplete or incorrect addresses
Packages returned to sender due to address errors
Reshipping fees for orders returned because of address issues

If a package is returned due to an incorrect or incomplete address, the customer is responsible for additional shipping costs to reship the order.