Politique de remboursement

At Curve by Nawen, each product is carefully crafted and packaged with intention. Due to the nature of our handmade and personal-care items, we follow strict quality and hygiene standards.

Please review our policy carefully before purchasing.

Returns

Due to hygiene and safety reasons, we do not accept returns on:

Opened or used products
Personal care, body, or topical products
Supplements, edible items, or ingestible
Gifted or promotional items

This policy helps us ensure product safety and quality for all customers.

Damaged or Incorrect Orders

We want you to receive your order in perfect condition.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:

Your order number
Clear photos of the product and packaging

📧 Email: info@curvebynawen.com

If approved, we will offer:

A replacement, or
A store credit, or
A refund (at our discretion)

Refunds (If Approved)

Approved refunds will be processed back to the original payment method
Processing time: 5–10 business days, depending on your bank or payment provider

Shipping fees are non-refundable.

Exchanges

We do not offer exchanges.
If you need a different product, please place a new order.

Order Issues & Cancellations

Orders cannot be canceled once processing begins
Please double-check your shipping address before submitting your order

Results Disclaimer

Individual results vary. We do not guarantee specific outcomes, timelines, or results. Product performance depends on consistency, body type, and lifestyle factors.